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Truck and Trailer Parts and Service
Drivers need a parts and service vendor they can rely on. Truck Country and Stoops is a full service dealership, providing repairs and parts for truck and trailer classes 6, 7 and 8. Our commitment is to provide the best service possible to drivers, with competitive pricing that helps them stay on budget.
Our Pit Stop is a maintenance program designed specifically for medium- and heavy-duty trucks. You can bring your truck in at any time and receive special pricing on your trucks.
While we’re working, you can even wait in our driver’s lounges, which come equipped with all of the amenities you need to pass the time. At many locations, this includes a game room, laundry, and free Wi-Fi.
Elite Support Dealer
Many Truck Country and Stoops locations are proud to be among the numerous dealers in the country who are part of Freightliner’s Elite Support Dealer Network. To qualify for this program, a dealer must exhibit top-notch customer service, including quick diagnosis, rapid turnaround, high-quality work, consistent communication, and strong parts availability.
We are proud of our Elite Support Dealer classifications and works hard to provide the best service in the industry. With one of the largest parts inventories in the entire country, our drivers know they’ll never have to wait for a part to be ordered. We’ll have a truck fixed and back on the road quickly to keep a driver as profitable as possible.
At Truck Country/Stoops We Put Our Customers First
Many Truck Country/Stoops locations are Elite Support certified. The Elite Support certification is only earned by superior Freightliner and Western Star dealerships that are committed to providing the industry’s best truck maintenance and repairs with an unmatched level of customer service.
Every Elite Support dealership must be regularly certified to ensure you experience a higher standard with every visit. Our Elite Support Certified dealerships offer Express Assessment, a process that provides a preliminary diagnosis within two hours of initial service write-up for EVERY CUSTOMER, EVERY TIME.
Truck Country Takes Excellence To A New Level
But that’s not all – Truck Country takes this higher standard even further. All of our Truck Country locations are dedicated to moving your truck through our service department as quickly as possible.
As a result we have committed to providing you with an initial diagnosis/repair plan within two hours of service write-up for ANY REPAIR SERVICE, at any time, at any Truck Country location (except scheduled maintenance). This valuable information will help you make critical decisions to maximize uptime and profitability for your business.
When your truck needs service, turn to Truck Country for the best uptime possible. We’re committed to getting you back on the road – EVERY CUSTOMER, EVERY TIME.
Need Service Now?
A variety of programs allow us to provide the best service possible to customers in Iowa and Wisconsin, as well as truckers passing through the area. Our express assessment program at many of our locations means we’ll diagnose your truck within two hours of your arrival, letting you know exactly what to expect so you can make a decision.
At a few of our locations, we also have a collision center to serve drivers throughout the area. If you need to make a sleep truck into a day truck or a new coat of paint, our collision center can handle it. We do complete overhauls on all models of trucks, including Freightliner, Western Star, and many more.
Parts Saving Zone
Our Parts Saving Zone program aims to keep parts prices low to allow drivers to stay on budget. Our goal is to keep as many parts in stock as possible to reduce wait times. Because we have 20 locations across the Midwest, we’re able to maintain a larger inventory than many other dealerships with fewer locations.
For trucking companies that regularly order parts in volume, we’ll bring the parts to your location to save you time. Our extensive line includes parts from Freightliner, Western Star, and many others. If we don’t have what you need, we can get it quickly.
With great customer service and fast repairs, Truck Country and Stoops is the perfect resource for any driver. Our goal is to make sure trucks are back on the road as quickly as possible. With daily stock replenishment and low prices, drivers know we’ll have the parts and professional talent necessary to get their vehicles repaired quickly. Because our service is reliable, drivers know repairs will keep their trucks running for many miles.