Semi-Truck Sales, Parts & Service in Appleton, WI

2401 Progress Way Kaukauna, WI 54130
Phone: 920-766-5222
Toll-Free: 800-236-5271
Fax: 920-766-5299

AFTER-HOURS SUPPORT: 800-236-5271 

SERVICE/PARTS HOURS
Monday – Friday 6:00 am to 1:00 am
Saturday | Sunday 6:00 am to 6:00 pm

SALES HOURS
Monday – Friday 7:30 am to 5:00 pm
Saturday 8:00 am to Noon

CLOSED ON ALL MAJOR HOLIDAYS
Limited hours on Christmas Eve and New Years Eve

Semi-Truck Services Available

Our location has ample space for your truck and our technicians to perform maintenance, repairs, and inspections. 

Let us handle your A/C repairs! These repairs can involve diagnosing and fixing issues with the HVAC system, which includes components like the compressor, condenser, evaporator, and refrigerant lines.

Regular brake maintenance is important for safety.

Clutch slipping under load, difficulty shifting gears, vibrations, chatter, burning smell, reduced acceleration/ power? Let us help you!

We are CNG certified. 

Need diagnosis/ troubleshooting, differential fluid change, repair/ replacement, ring/ pinion replacement, differential overhaul, installation/ replacement, preventative maintenance? Let us help you!

DOT inspections ensure your semi truck is safe and compliant with Federal Motor Carrier Safety Administration (FMCSA) standards. Let us help you!

Let our technicians remove soot and ash from your Diesel Particulate Filter (DPF) to ensure proper airflow in order to meet EPA standards.

If you are having difficulties with your drive shaft, you might experience shuddering, difficulty turning, and vibrations, along with other symptoms. Let us help you!

Driveline fabrication and repairs ensure reliable and efficient operations. Let us help you!

ECM (Engine Control Module) programming involves reprogramming the software that controls your engine functions. Let us help you!

Let us help you diagnose and repair your electrical issues; from wiring, to ECU problems, and more!

Let’s help you pinpoint the source of your vibration issues and prevent costly downtime.

Exhaust work is crucial to ensure your semi truck runs efficiently and safely.

Express Assessment is the commitment to provide a preliminary assessment and communication to the customer within 2 hours of arrival. To learn more about Express Assessment, CLICK HERE.

Our factory-trained technicians are certified and ready to help you with your needs.

Let us help you improve your clutch performance.

Front-end alignment focuses on the front two tires. Our experienced technicians will ensure that your wheels are positioned correctly and working safely. 

Let us help you with your full service and warranty needs!

Let us help you with your full service so you can focus on your core operations.

  • Allison
  • Caterpillar
  • Cummins
  • Detroit Diesel 
  • Eaton 
  • Freightliner
  • Meritor
  • Wabash

Let us help you with your motorhome.

We provide clean facilities, meet all Oasis required training, provide RV accessible parking with operational electrical receptacles, stock common usage RV parts, meet tooling requirements, have interior coach protection during services, and a written plan for dump station locations in our customer lounge.

Let us help you with our oil/lube service.

Let us help you with your PM (Preventative Maintenance) services involving scheduled inspections, maintenance, and repairs to keep your unit in excellent condition, preventing breakdowns and proactively preventing costly repairs.

Let us help you with your radiator maintenance/service. 

Let us help you with your refrigeration needs.

Repair Tracker helps us manage and track the progress of repairs, providing real-time information, historical data, and improved communicaiton.

Let us help you with your suspension systems that are critical for handling heavy loads and ensuring safe transportation.

Let us help you with your programming needs!

Our dealership puts a main focus on Thomas bus parts and service.

Our team services components within the heavy-duty truck’s axle assembly, from bearings to axle shafts and more.

Let us help you with your transmission needs.

Uptime Pro is a suite of service technology from Daimler Truck North America (DTNA) that manages our service operations to enhance your customer experiences!

Glenn’s Towing 920-468-6660
Crosby’s Heavy Duty Wrecker 920-435-6666

Amenities Available

We want to make sure you are fully accommodated in our customer lounge. Our amenities boards and promotional monitors will provide key contacts and information. 

Our team keeps our facilities clean and pristine. 

We offer a well-furnished and comfortable seating area in our customer lounges. 

Flat screen televisions with satellite or cable programming. 

Free coffee is an extra perk of our dealership!

Ask our service team for availability! Don’t want to wait? We also have transportation options for Uber, Lyft, or taxi located on our amenities boards in all customer lounges.

Don’t worry about the hassle of a hotspot or no internet. We got you covered with our free wireless internet!

  • CAT Scale
  • Badger Quik Stop
  • BP
  • Stop 41 Gas Station
  • Maloney’s
  • Prime Steer Supper Club
  • Pub 55
  • Waiting at the dealership? Check out our amenity’s boards for food delivery options!

Do you have a pet? No problem! We welcome them to stop in too! Please ensure pets are always on a leash and attended to. We do provide complementary pet crates at this location.

Our customer lounge areas are smoke free (including vaping). For your convenience, we have designated smoking areas at our dealerships. Feel free to ask our team where these areas are located or check out our amenities boards in our customer lounges for more information.

We provide a selection of beverages and snacks for your enjoyment.

Workspace area available with access to power outlets.

Oasis-Logo_red-01-1024x295
Want great service or chassis repair for your RV? Truck Country has several dealerships that are Oasis certified, which feature accommodations just for the RV owner, such as:
  • Dedicated motorhome facilities and service bays
  • Specially trained service technicians
  • Secure parking
  • Amenities exclusively for motorhome owners
WHAT IF SURVEY SHOWS IT’S COMPLETED?
  • Please click on the Owners tab at the top of the page.
  • Scroll to the bottom of the page on the right where it says SERVICE SURVEY.
  • Click VIEW SURVEY, complete survey and submit.

we want your feedback

We are always looking for ways to improve your experience. Please take a moment to share your feedback with us.
Click this link to get started on our survey.

OUR TEAM

Dan Armstrong
Chief Operating Officer
1Dave
Dave Bernard
Regional Vice President
Andrew Novacheck
General Manager
JasonHoltz
Jason Holtz
Fixed Operations Manager
Don Verheyen
Parts Manager
Ben Olson
Service Manager
Justin Reed
Finance Manager
KathyIngalls
Kathy Ingalls
Office Manager
HeatherVike
Heather Vike
Dealer Family CIC

SALES TEAM

Christopher Carr
Corporate Used Truck Sales Manager
CalTassi
Cale Tassi
Erik Edminster
Truck Sales
Shaun Fleming
Truck Sales
JaySzymanski
Jay Szymanski
Service

SERVICE CONTACTS

Jon Boylan | Foreman | E-mail

Tina Wicker | Service Advisor | E-mail

Kelly Butler | Service Advisor | E-mail

Tayler Baehring | Service Advisor | E-mail

Mark Tellock | Service Advisor | E-mail

Janelle Hendrickson | Service Advisor | E-mail

Kelly Ashauer | Driver/Driver Coordinator | E-mail

Angie Pohlman | Service Advisor/Communicator | E-mail

Parts_H-768x386

PARTS CONTACTS

Kory Southworth | Retail Parts Consultant | E-mail

Rick Fieck | Inside Parts Sales | 920-997-4934 | E-mail

Jamie Schumann | Inside Parts Sales | 920-997-4933 | E-mail

Dave VanderPas | Inside Parts Sales | 920-997-4920 | E-mail

Alan Reh | Inside Parts Sales | 920-997-4964 | E-mail

Brian Schumann | Outside Parts Sales | 920-470-7108 | E-mail

Mark Zeits | Outside Parts Sales | 920-412-6071 | E-mail

Rob Held | Outside Parts Sales | 920-858-3079 | E-mail

Christina Michaelis | Outside Parts Sales | 920-470-7108E-mail

Adam Berry | Parts Back Counter | E-mail

Dave Vertz | Parts Back Counter – Weekends | E-mail

Robert Kraft | Parts Counter | E-mail

Don Rasmussen | Parts Counter-Nights | E-mail